Thank you for your great review.
Kind Regards, Team Holland Watch Group
Date of publication
19/02/2024
Date of order
04/02/2024
19/02/2024
4.00
Good
Imported from Trusted Shops AG
hollandwatchgroup.com replies: 26/02/2024
Thank you for your great review!
Kind Regards, Team HollandWatchGroup
Date of publication
07/02/2024
Date of order
26/01/2024
07/02/2024
Product search, selection, payment all excellent! Totally recommended.
One thing that needs improvement is the reply in communication. After I made my purchase, same minute I sent an email to customer support to add my door bell name in shipping. Reply came after three days, and the order has been already sent.
4.00
Good
Imported from Trusted Shops AG
Date of publication
20/12/2023
Date of order
08/12/2023
20/12/2023
The experience was good but the only unexpected part of the purchase was I had to pay tax when the product t arrived into Australia and I did not realize that.
4.00
Good
Imported from Trusted Shops AG
hollandwatchgroup.com replies: 26/01/2024
Thank you very much for your positive review. We hope you like the product. Apologies that you were not aware of this, more information can be found on our website. If you have any questions about this, please let us know. Kind Regards, Team Hollandwatchgroup.com
Date of publication
30/11/2023
Date of order
08/11/2023
30/11/2023
There was no instruction with the watch band and I did not realize the two tools that were to help change the band were just that and not a pin that was supposed to fit. Had to bring it to watchmaker to actually change since I could not figure out the tools were not pins until the watch repair representative told me.
4.00
Good
Imported from Trusted Shops AG
hollandwatchgroup.com replies: 30/11/2023
Good afternoon, thank you for your review!
We do not send the paper with the instructions, but we do have a section on the website with some videos that explain all the procedure step by step!
We do have the pins and the tools available on the website, but they are in different sections.
Have a nice day! :)
Team HWG
Date of publication
26/11/2023
Date of order
17/11/2023
26/11/2023
Produit conforme. Emballage robuste.
Mais une date de livraison non respectée.
4.00
Good
Imported from Trusted Shops AG
hollandwatchgroup.com replies: 28/11/2023
Good afternnoon, thank you very much for the review and feedback!
Have a nice day,
Team HWG
Date of publication
07/10/2023
Date of order
25/09/2023
07/10/2023
Easy to order a specialist watch strap & it was delivered on time
4.00
Good
Imported from Trusted Shops AG
hollandwatchgroup.com replies: 09/10/2023
Thank you very much for your 5 star review!
Have a nice day,
Team HWG
Date of publication
28/08/2023
Date of order
09/08/2023
28/08/2023
Purchased Item on August 9, 2023. Didn't realize the product wouldn't arrive for almost 3 weeks. So if you want it now, you might go a different route. But product as advertised and was beautifully constructed. Would buy again, but not if I'm in a hurry.
4.00
Good
Imported from Trusted Shops AG
hollandwatchgroup.com replies: 29/08/2023
Good afternoon,
Thank you for the review and for the useful feedback!
We hope to see you again soon on our website.
Kind regards,
HWG team
Date of publication
27/07/2023
Date of order
04/07/2023
27/07/2023
4.00
Good
Imported from Trusted Shops AG
hollandwatchgroup.com replies: 27/07/2023
Good afternoon, thank you so much for the nice review!
Kind regards,
HWG team
Date of publication
26/07/2023
Date of order
12/07/2023
26/07/2023
4.00
Good
Imported from Trusted Shops AG
hollandwatchgroup.com replies: 26/07/2023
Good afternoon, thank you so much for the review!
Kind regards,
HWG team
Date of publication
29/06/2022
Date of order
22/06/2022
29/06/2022
Délai de livraison respecté, produit conforme à l’achat
4.00
Good
hollandwatchgroup.com replies: 01/07/2022
Thank you for the great review! :)
Kind regards,
Holland Watch Group team
Date of publication
31/03/2022
Date of order
28/03/2022
31/03/2022
Shipping fast and flawless. But watch does not seem entirely first hand, the protection film on the watch glass is missing.
4.00
Good
hollandwatchgroup.com replies: 01/04/2022
Good afternoon, thank you for the comment and for the useful feedback!
All our products are 100% new and original, so I am sorry for this inconvenience.
We hope to see you soon again and exceed your expactations!
Have a nice day!
Date of publication
22/03/2022
Date of order
11/03/2022
22/03/2022
4.00
Good
hollandwatchgroup.com replies: 28/03/2022
Good afternoon,
Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon!
Regards,
HWG serviceteam
Date of publication
12/03/2022
Date of order
10/03/2022
12/03/2022
4.00
Good
hollandwatchgroup.com replies: 14/03/2022
Thank you for your review!
We wish you all the best :)
HWG serviceteam
Thank you and we wish you all the best!
HWG serviceteam
Date of publication
11/12/2021
Date of order
10/12/2021
11/12/2021
problème du bracelet de montre qui n'est pas classique
4.00
Good
hollandwatchgroup.com replies: 14/12/2021
Merci pour votre évaluation et feedback par rapport au bracelet. On va vous contacter par email pour mieux comprendre le soucis avec le bracelet, car la satisfaction client est notre priorité et pour cela on travaille pour avoir les meilleurs produits, prix, délais et services. Votre message nous motive a continuer dans ce sens. On veut bien surpasser vos attentes dans votre prochaine visite. L'éq
Date of publication
15/10/2021
Date of order
10/10/2021
15/10/2021
Fast delivery.
Problems with the site. Come out with errors.
4.00
Good
hollandwatchgroup.com replies: 19/10/2021
Good afternoon, thank you very much for the review. We are here at your disposal in case there is anything else we can do for you in the future, or to help you in case of further issues on the webiste.
Have a nice day from HWG team :)