Date of publication
27/10/2023
Date of order
12/10/2023
27/10/2023
The new watch strap i received was absolutely fine, but i did not receive the tool to fit it,which i had paid for.
3.00
Fair

hollandwatchgroup.com replies: 30/10/2023
Good afternoon, thank you for the review! We are sorry to hear about this inconvenience, we never received any communication from you by email or phone about it, so we could not help. We are going to solve the issue for you and follow up by email. Thank you, Team HWG

Date of publication
21/07/2023
Date of order
22/06/2023
21/07/2023
3.00
Fair

hollandwatchgroup.com replies: 23/07/2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon and overcome all your expectations! Regards, HWG Service Team

Date of publication
21/07/2022
Date of order
16/07/2022
21/07/2022
Easy to order very poor delivery. I paid 18€ For speedy delivery. I received it a day later than expected
3.00
Fair

hollandwatchgroup.com replies: 27/07/2022
Goodday Thank you very much for letting us know. I see indeed it was delivered one day late, our apologies for the inconvenience. We will report this to our service courier. We sincerely hope the product is everything you wished for! If there is anything else we can do for you, we are here and happy to help. Take care and best wishes, Team HWG