golfdriver.nl/en/Reviews

We ordered in august 2020 a wilson woman set and after 3 months of use, the clubhead was detached from the shaft. The webshop took responsibility and after sending back the club at our own cost, we got the iron8 back. We thought it could happen that a set we ordered had a malfunction. So we had still confidence in this golfdriver shop. So we ordered in 2021 september a clicgear trolley on my registered email account that i used in 2020. The trolley arrived with some scratches on the trolley grip. I immediately sent a notice back to the shop with my REGISTERED email. After 6days waiting i did not get any response. So i resent a mail if there is any news. In the meantime after 10 days waiting i used the trolley with the grip that has scatches. The shop eventually responded after 12 days!!!! The excuse was that my mail landed in their SPAM FOLDER. So i ordered a wilson set in 2020 and had even a mail conversation with Mr Jordaan using the same email and suddenly in 2021 my mail gets into the spam folder? My email was also registered correctly when i did my purchase in sept 2021. I think we cant take this shop seriously. My emails are only responded with a delay of 12 days arguing it was in the spam folder. I have tons of mail in my spam that i never look into it. How is it possible that if my mail was in spam folder he still could retrieve it after 12 days?? It is just pointless what the shop is telling to his customer. You dont even need to expect any excuse from the webshop because he blames that i dont respect the fact that there are technical issues on hit IT infrastructure. I am supposed to accept these errors because the shop has IT technical issues. Any goodwill from this shop is FAR FAR FAR away!!!!! Run away from this shop because my first order the clubhead of iron 8 fell out. Second order there are scratches on the grip. Third your email claims are not responded and of with delay they look for an excuse that it was landed in spam folder. I send this review to warn future customers!!!!