Reviews for hollandwatchgroup.com



Excellent

4.82/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 113 Trusted Shops reviews collected in the last 12 months.
In total, hollandwatchgroup.com has already collected 218 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/10/2019
Date of order
01/10/2019
14/10/2019
This watch was sold out in the US, so I was thrilled to find it at your shop It arrived surprisingly fast from overseas and I simply adore it
5.00
Excellent

Date of publication
13/10/2019
Date of order
07/10/2019
13/10/2019
Ottimo servizio,veloce e preciso e la merce di altissima qualità.
5.00
Excellent

hollandwatchgroup.com replies: 14/10/2019
Buongiorno: Grazie mille per la tua valutazzione. Aspetiamo vederti un altra volta sul nostro sito web. Buona giornata!

Date of publication
10/10/2019
Date of order
04/10/2019
10/10/2019
All was great
5.00
Excellent

hollandwatchgroup.com replies: 11/10/2019
Dear sir, madam, Thank you for you business and positive review Kind regards, Service team HWG

Date of publication
03/10/2019
Date of order
02/10/2019
03/10/2019
Very fast. Perfect product
5.00
Excellent

hollandwatchgroup.com replies: 11/10/2019
Dear sir, madam, Thank you, please do not hesitate to contact us if you have any further questions. Kind regards, Service team HWG

Date of publication
02/10/2019
Date of order
30/09/2019
02/10/2019
alles was goed, duidelijke site, mooie producten, snelle service
5.00
Excellent

hollandwatchgroup.com replies: 03/10/2019
Beste C, hartelijk dank voor uw beoordeling. Fijn te lezen dat u tevreden bent. Vriendelijke groet, serviceteam Horloge.nl

Date of publication
01/10/2019
Date of order
25/09/2019
01/10/2019
Thank you very much.
5.00
Excellent

hollandwatchgroup.com replies: 11/10/2019
Dear sir, madam, We are glad to hear everything is in order and we hope you enjoy your purchase. Kind regards, Service team HWG

Date of publication
01/10/2019
Date of order
29/09/2019
01/10/2019
Everything was delivered on time and in good conditions.
5.00
Excellent

hollandwatchgroup.com replies: 11/10/2019
Dear sir, madam, We do our utmost best to deliver all our package on time and provide the best possible service. Should you still have questions, please do not hesitate to contact us. Kind regards, Service team HWG

Date of publication
28/09/2019
Date of order
20/09/2019
28/09/2019
Great service and speed of delivery to the UK
5.00
Excellent

hollandwatchgroup.com replies: 11/10/2019
Dear sir, madam, We always try to keep our prices competitive. And of course, we give with every product our services and company resources at your disposal. Kind regards, Service team HWG

Date of publication
26/09/2019
Date of order
20/09/2019
26/09/2019
Excellent thanks for your efficient service
5.00
Excellent

hollandwatchgroup.com replies: 11/10/2019
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team HWG

Date of publication
25/09/2019
Date of order
16/09/2019
25/09/2019
Muito satisfeita com o serviço prestado.
5.00
Excellent

hollandwatchgroup.com replies: 28/09/2019
Muito obrigada pela sua avaliação Filipa. A satisfação cliente é uma das nossas prioridades e trabalhamos diariamente para oferecer os melhores produtos, prazos, preços e serviços e a sua avaliação é uma grande motivação para toda a equipa. Até breve. A sua equipa Serviço Cliente HWG

Date of publication
24/09/2019
Date of order
08/09/2019
24/09/2019
Amazing service
5.00
Excellent

hollandwatchgroup.com replies: 26/09/2019
Der Maxim, thank you for leaving a review. Enjoy your pruchase. Best regards, service team Holland Watch Group

Date of publication
19/09/2019
Date of order
16/09/2019
19/09/2019
Very good experience
5.00
Excellent

hollandwatchgroup.com replies: 23/09/2019
Dear sir, madam, Thank you for the compliment, we are always trying to improve our website and services, so we can help you even better in the future. Kind regards, Service team Watch.co.uk

Date of publication
17/09/2019
Date of order
16/09/2019
17/09/2019
Superb efficiency and professionalism.
Very good
5.00
Excellent

hollandwatchgroup.com replies: 23/09/2019
Dear sir, madam, We are glad to hear everything is in order and we hope you enjoy your purchase. Kind regards, Service team Watch.co.uk

Date of publication
14/09/2019
Date of order
09/09/2019
14/09/2019
Quickly
5.00
Excellent

hollandwatchgroup.com replies: 23/09/2019
Dear sir, madam, We do our utmost best to deliver all our package on time and provide the best possible service. Should you still have questions, please do not hesitate to contact us. Kind regards, Service team Watch.co.uk

Date of publication
13/09/2019
Date of order
06/09/2019
13/09/2019
Excellent
5.00
Excellent

hollandwatchgroup.com replies: 23/09/2019
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team Watch.co.uk

Date of publication
12/09/2019
Date of order
11/09/2019
12/09/2019
Very fast delivery
5.00
Excellent

hollandwatchgroup.com replies: 23/09/2019
Dear sir, madam, We are glad to hear everything is in order and we hope you enjoy your purchase. Kind regards, Service team Watch.co.uk

Date of publication
11/09/2019
Date of order
09/09/2019
11/09/2019
great seller
5.00
Excellent

hollandwatchgroup.com replies: 23/09/2019
Dear sir, madam, We always try to keep our prices competitive. And of course, we give with every product our services and company resources at your disposal. Kind regards, Service team Watch.co.uk

Date of publication
08/09/2019
Date of order
26/08/2019
08/09/2019
thanks :D
5.00
Excellent

hollandwatchgroup.com replies: 23/09/2019
Dear sir, madam, Thank you, please do not hesitate to contact us if you have any further questions. Kind regards, Service team Watch.co.uk

Date of publication
07/09/2019
Date of order
02/09/2019
07/09/2019
everything is ok
5.00
Excellent

hollandwatchgroup.com replies: 23/09/2019
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team Watch.co.uk

Date of publication
21/08/2019
Date of order
15/08/2019
21/08/2019
Excellent service in all departments. My great-nephew is going to be a very happy little boy

Many thanks
5.00
Excellent

hollandwatchgroup.com replies: 23/08/2019
Thank you for your kind words and fantastic evaluation. We are happy to know we could be of assistance, as customer satisfaction and delivering the best products, services and prices is our main priority. We hope to see you back soon. Your service team HWG

Date of publication
06/08/2019
Date of order
01/08/2019
06/08/2019
Perfect
5.00
Excellent

hollandwatchgroup.com replies: 07/08/2019
Dear sir, madam, We are glad to hear everything is in order and we hope you enjoy your purchase. Kind regards, Service team HWG

Date of publication
03/08/2019
Date of order
27/07/2019
03/08/2019
The watch was what my Granddaughter wanted, she will love it. Service and delivery very good, no problems.
5.00
Excellent

hollandwatchgroup.com replies: 04/08/2019
Dear madam, Thank you for the positive review. We hope your granddaughter will enjoy your purchase. Kind regards, Service team HWG

Date of publication
28/07/2019
Date of order
24/07/2019
28/07/2019
Good
5.00
Excellent

hollandwatchgroup.com replies: 30/07/2019
Dear sir, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team HWG

Date of publication
19/07/2019
Date of order
02/07/2019
19/07/2019
Ottimo
5.00
Excellent

hollandwatchgroup.com replies: 23/07/2019
Buongiorno: Grazie mille per la tua valutazione!! Vorremmo che tu ci raccomandasse ai tuoi amici, per i tuoi acquisti online di orologi e cinture. Buona giornata!

Date of publication
12/07/2019
Date of order
08/07/2019
12/07/2019
Very nice
5.00
Excellent

hollandwatchgroup.com replies: 14/07/2019
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team HWG

Date of publication
12/07/2019
Date of order
09/07/2019
12/07/2019
ok goed
5.00
Excellent

hollandwatchgroup.com replies: 15/07/2019
Beste heer, mevrouw, Dank u voor de positieve review. We hopen dat u veel plezier beleeft van uw aankoop. Groet, Serviceteam HWG

Date of publication
12/07/2019
Date of order
03/07/2019
12/07/2019
Happy with order.
Fast and with quality.
4.00
Good

hollandwatchgroup.com replies: 14/07/2019
Dear sir, madam, Thank you for the positive review. We were glad to be of assistance. Kind regards, Service team HWG

Date of publication
10/07/2019
Date of order
08/07/2019
10/07/2019
Très satisfaite du service et de la rapidité
5.00
Excellent

hollandwatchgroup.com replies: 11/07/2019
Merci pour vos mots et feedback. Entant que revendeurs officiels des marques on essaye toujours de vous offrir les meilleurs produits,services et délais et la satisfaction client nous motive a continuer a travailler dans ce sense. Votre équipe Service Client HWG

Date of publication
03/07/2019
Date of order
10/06/2019
03/07/2019
Very good
5.00
Excellent

hollandwatchgroup.com replies: 07/07/2019
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team HWG

Date of publication
02/07/2019
Date of order
26/06/2019
02/07/2019
i'm very please, excellent experience.
5.00
Excellent

hollandwatchgroup.com replies: 03/07/2019
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team HWG

Date of publication
29/06/2019
Date of order
28/06/2019
29/06/2019
In one word excellent in every way. Top.
5.00
Excellent

hollandwatchgroup.com replies: 01/07/2019
Dear sir, madam, Thank you for the positive review. We were glad to be of assistance. Kind regards, Service team HWG

Date of publication
28/06/2019
Date of order
25/06/2019
28/06/2019
Satisfeito
4.00
Good

hollandwatchgroup.com replies: 01/07/2019
Obrigada pela avaliação e ficamos felizes de saber que ficou satisfeito com a sua compra. Como representantes oficiais das marcas procuramos sempre oferecer os melhores produtos, preços e prazos e a satisfação cliente é a nossa prioridade. Esperamos superar as suas expectativas na sua próxima visita. A sua equipa serviço cliente HWG

Date of publication
28/06/2019
Date of order
26/06/2019
28/06/2019
Super contente de mon achat. Livraison rapide. Montre déjà à jour et bonne heure. Cachet sur le ticket garantie. TOP
5.00
Excellent

hollandwatchgroup.com replies: 01/07/2019
Merci pour vos mots et superbe évaluation. Entant que représentants officiels des marques, on essaye toujours de vous offrir les meilleurs produits, prix et délais et vos mots nous motivent a continuer a travailler dans ce sens. En attendant votre prochaine visite avec impatience, votre équipe Service Client HWG

Date of publication
20/06/2019
Date of order
11/06/2019
20/06/2019
Very happy with everything. The strap was perfect and we'll packaged. It arrived on time. The people were helpful in customer service when I had a request. Would recommend
5.00
Excellent

hollandwatchgroup.com replies: 21/06/2019
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team HWG

Date of publication
17/06/2019
Date of order
09/06/2019
17/06/2019
I didn' t know it was so small,the watchNext time,I have to look carefully to all the informations.
4.00
Good

hollandwatchgroup.com replies: 18/06/2019
Dear sir, madam, If we can assist you with anything regarding your current order, or your future order, please do not hesitate to contact us. Kind regards, Service team HWG

Date of publication
05/06/2019
Date of order
24/05/2019
05/06/2019
Ordered a metal watch strap which the website stated was compatible with my watch. Upon receipt I went to a watch repair shop to have it fitted but they were unable to, advising that the band was too thick to fit the watch body
3.33
Fair

hollandwatchgroup.com replies: 11/06/2019
Dear sir, madam, Of course you can return the item for free in this case and we will offer you a solution accordingly. Please see the site on how to return the item for free and our apologies for the inconvenience. Kind regards, Service team HWG

Date of publication
03/06/2019
Date of order
30/05/2019
03/06/2019
Good seller
5.00
Excellent

hollandwatchgroup.com replies: 04/06/2019
Dear sir, madam, Thank you for the compliment and your business. We hope you enjoy your purchase. Kind regards, Service team HWG

Date of publication
30/05/2019
Date of order
28/05/2019
30/05/2019
Great job
5.00
Excellent

hollandwatchgroup.com replies: 31/05/2019
Dear sir, madam, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team HWG

Date of publication
24/05/2019
Date of order
20/05/2019
24/05/2019
Muito bom serviço fiquei muito satisfeita . Obrigada
5.00
Excellent

hollandwatchgroup.com replies: 26/05/2019
Muito obrigada pelas suas palavras e avaliação. Como revendedores oficiais das marcas a nossa prioridade oferecer os melhores produtos, serviços e prazos e saber que os clientes ficam satisfeitos é uma grande motivação para toda a equipa. Serviço Cliente HWG

Date of publication
14/05/2019
Date of order
09/05/2019
14/05/2019
happy transaction and super fast delivery
one thing need to take care, should provide some protection for the sharp tool i purchased, instead of just putting together with my strap without any protection, this will scratch buckle or damage my strap.
5.00
Excellent

hollandwatchgroup.com replies: 15/05/2019
Dear sir, madan, Thank you for the feedback, that is very usefull information for us and we will take it with us for future improvements. Kind regards, Service team HWG

hollandwatchgroup.com

Contact
Willebrordusstraat 16
3037TR Rotterdam
Netherlands
henri@horloge.nl
hollandwatchgroup.com
Owner
Holland Watch Group B.V.
Willebrordusstraat 16
3037TR Rotterdam
Netherlands
Authorized representative
Dhr. M. Diephuis
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with hollandwatchgroup.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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