Certificate for watch.co.uk

No. XF1B0792203491B8A504CA5FE1B9F1D61
 

Approved on
21/02/2018
Valid until
20/02/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for watch.co.uk



Excellent

4.80/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 915 Trusted Shops reviews collected in the last 12 months.
In total, watch.co.uk has already collected 1,432 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
26/05/2019
Date of order
19/05/2019
26/05/2019
Not obvious on website whether pins provided with new strap. Arrived - they weren't Would have paid for them if been made clear. New strap needs new pins Now have to buy some separately - time wasted...
3.33
Fair

Date of publication
25/05/2019
Date of order
14/05/2019
25/05/2019
I was reluctant about ordering from this company, having only discovered the site through a search. But, I was pleased with the watch band that I ordered. It was the exact item I was looking for, despite not being able to find any other retailer who would sell them. I would recomnend watch.co.uk. The Casio watchband, for the DB-37H-1AV fit perfectly and it came factory sealed. Recommended.
5.00
Excellent

Date of publication
25/05/2019
Date of order
20/05/2019
25/05/2019
excellent service.
5.00
Excellent

Date of publication
25/05/2019
Date of order
15/05/2019
25/05/2019
I wanted a new bracelet to replace the leather strap on my Citizen watch. Perfect fit and match. Looks great.
5.00
Excellent

Date of publication
25/05/2019
Date of order
21/05/2019
25/05/2019
Good product delivered within 5 day promise, however £6+ for P&P is very excessive for such a small product.
4.33
Good

Date of publication
25/05/2019
Date of order
20/05/2019
25/05/2019
Everything was great. Really pleased with the watch strap. Came with a free fitting tool. Would recommend
5.00
Excellent

Date of publication
25/05/2019
Date of order
20/05/2019
25/05/2019
Very impressive. Great website, easy to use and had exactly what I was looking for. Goods arrived a few days later. Would thoroughly recommend.
5.00
Excellent

Date of publication
25/05/2019
Date of order
18/05/2019
25/05/2019
Lovely and very trendy watchjust the way I wanted it to be with a bigger dial.
The delivery was also prompt,overall very happy with the purchase.
5.00
Excellent

Date of publication
24/05/2019
Date of order
20/05/2019
24/05/2019
Excellent Thank's
5.00
Excellent

Date of publication
24/05/2019
Date of order
19/05/2019
24/05/2019
Excellent service and product quality
5.00
Excellent

Date of publication
24/05/2019
Date of order
20/05/2019
24/05/2019
Wonderful service from start to finish &even my query was answered immediately. Can't praise highly enough. Thank you
5.00
Excellent

Date of publication
24/05/2019
Date of order
17/05/2019
24/05/2019
What a great shop, really helpful people, my watch was a new model, and I wanted the stainless bracelet that came with a different variant of my watch, they didn’t not stock it, but said they would get it in and I’d be emailed when it’s in stock, sure enough several days later I got the email and the bracelet a week after that
Buy with confidence
5.00
Excellent

Date of publication
24/05/2019
Date of order
21/05/2019
24/05/2019
Very good.
5.00
Excellent

Date of publication
23/05/2019
Date of order
22/05/2019
23/05/2019
A little expensive
5.00
Excellent

watch.co.uk replies: 24/05/2019
Dear Sir, thank you for your positive review, we will try to improve our prices in the future. Enjoy your purchase. Best regards, service team Watch.co.uk

Date of publication
23/05/2019
Date of order
16/05/2019
23/05/2019
What impresses me most is your range of stock. That's then backed up by the quality, the ease of purchasing and very good delivery. Thank you, I will be back
5.00
Excellent

watch.co.uk replies: 24/05/2019
Dear Sir, thank you for your positive review, specially to the assortment of our products. Enjoy your purchase. Best regards, service team Watch.co.uk

Date of publication
23/05/2019
Date of order
15/05/2019
23/05/2019
Precisely what was promised was delivered and in a 'timely' fashion.
5.00
Excellent

watch.co.uk replies: 24/05/2019
Dear Sir, Thank you very much for the positive feedback to our services and of course we would love to help you again in the future. Kind regards, Service team Watch.co.uk

Date of publication
22/05/2019
Date of order
16/05/2019
22/05/2019
Perfect service. Couldn’t ask for more.
5.00
Excellent

watch.co.uk replies: 23/05/2019
Good morning, Thank you very much for the positive review provided. We really hope that you enjoy your purchase. Kind regards, Service team Watch.co.uk

Date of publication
22/05/2019
Date of order
14/05/2019
22/05/2019
Poor quality.
1.00
Very Poor

Date of publication
22/05/2019
Date of order
15/05/2019
22/05/2019
everything was ok
5.00
Excellent

watch.co.uk replies: 23/05/2019
Dear sir, Thank you very much for your kind and incredible feedback. That is much appreciated from you and we hope to see you back to us. Kind regards, Serviceteam Watch.co.uk

Date of publication
22/05/2019
Date of order
15/05/2019
22/05/2019
Excellent product and service.
Will order again from here.
4.67
Excellent

watch.co.uk replies: 23/05/2019
Dear Sir, Thank you very much for your incredible feedback, please enjoy the item!! Kind regards, Service team Watch.co.uk

Date of publication
22/05/2019
Date of order
14/05/2019
22/05/2019
Very good service
5.00
Excellent

watch.co.uk replies: 23/05/2019
Dear Sir, many thanks for your kind words. Best ragards, service team Watch.co.uk

Date of publication
22/05/2019
Date of order
14/05/2019
22/05/2019
Item delivered on time in perfect condition. Thanks.
5.00
Excellent

watch.co.uk replies: 23/05/2019
Good morning, Thank you very much for the positive review provided. We really hope that you enjoy your purchase. Kind regards, Service team Watch.co.uk

Date of publication
22/05/2019
Date of order
15/05/2019
22/05/2019
Excellent product and service.
5.00
Excellent

watch.co.uk replies: 22/05/2019
Dear Sir, madam, We are glad to hear everything is in order and we hope you enjoy your watch new life. Kind regards, Service team Watch.co.uk Gepubliceerd

Date of publication
21/05/2019
Date of order
14/05/2019
21/05/2019
Great service all round.
5.00
Excellent

watch.co.uk replies: 22/05/2019
Dear Sir, madam, We are glad to hear everything is in order and we hope you enjoy your watch new life. Kind regards, Service team Watch.co.uk

Date of publication
21/05/2019
Date of order
13/05/2019
21/05/2019
Excellent experience, item was delivered as promised.
5.00
Excellent

watch.co.uk replies: 22/05/2019
Dear Sir, thank you for your positive review. Enjoy your purchase. Best regards, service team Watch.co.uk

Date of publication
20/05/2019
Date of order
13/05/2019
20/05/2019
Perfect product, perfect service
5.00
Excellent

watch.co.uk replies: 21/05/2019
Best Madame, thank you for your kind words. Happy te read you're giving your watch a second life Best regards, service team Watch.co.uk

Date of publication
20/05/2019
Date of order
14/05/2019
20/05/2019
Excellent service
5.00
Excellent

watch.co.uk replies: 21/05/2019
Dear sir, Thank you very much for your kind and incredible feedback. That is much appreciated from you and we hope to see you back to us. Kind regards, Serviceteam Watch.co.uk

Date of publication
20/05/2019
Date of order
10/05/2019
20/05/2019
Very happy with the purchased. Quick delivery, good quality.
5.00
Excellent

watch.co.uk replies: 21/05/2019
Beste Madame, thank you for your kind words. Happy te read you're giving your watch a second life Best regards, service team Watch.co.uk

Date of publication
20/05/2019
Date of order
13/05/2019
20/05/2019
ALL GOOD
4.00
Good

watch.co.uk replies: 21/05/2019
Dear sir, We are glad to hear everything is in order and we hope you enjoy your purchase. Kind regards, Service team Watch.co.uk

Date of publication
19/05/2019
Date of order
13/05/2019
19/05/2019
Ordered a replacement citizen watch strap which was received very rapidly and with a replacement tool and instruction guide allowing me to fit the strap myself. A genuine citizen product was received and at a price below that which was quoted by high street retailers. Thank you for your excellent customer service.
5.00
Excellent

watch.co.uk replies: 21/05/2019
Dear Madame, Sir, Thank you for your incredible review to all our services and customer service attention. We hope you enjoy your purchase. Kind regards, Service team Watch.co.uk

Date of publication
18/05/2019
Date of order
12/05/2019
18/05/2019
As described and on time
4.00
Good

watch.co.uk replies: 20/05/2019
Dear Madame, Thank you for your positive feedback. We would like to see you back again. Best regards, Service Team Watch.co.uk

Date of publication
18/05/2019
Date of order
11/05/2019
18/05/2019
Excellent stock choice and swift delivery
5.00
Excellent

watch.co.uk replies: 20/05/2019
Dear Sir, Thank you very much for your incredible feedback, please enjoy the item!! Kind regards, Service team Watch.co.uk

Date of publication
18/05/2019
Date of order
08/05/2019
18/05/2019
Ordered a replacement watch strap for my husbands Boss watch. Arrived when it stated and fitted perfectly
5.00
Excellent

watch.co.uk replies: 20/05/2019
Dear Madame, Thank you very much for your wonderfull feedback and valuation to our services and product quality. Kind regards, Service team Watch.co.uk

Date of publication
18/05/2019
Date of order
10/05/2019
18/05/2019
Amazing service, watch is fixed thanks so muc
5.00
Excellent

watch.co.uk replies: 20/05/2019
Dear Sir, Madame, Thank you for your positive feedback. We would like to see you back again. Best regards, Service Team Watch.co.uk

Date of publication
18/05/2019
Date of order
11/05/2019
18/05/2019
Bought two watch straps ( Citizen and Seiko dive originals ) both are fantastic quality and look the business. Watch U.K. heat website loads of great products and will use again.
5.00
Excellent

watch.co.uk replies: 20/05/2019
Dear sir, We are glad to hear everything is in order and we hope you enjoy your purchase. Kind regards, Service team Watch.co.uk

Date of publication
18/05/2019
Date of order
11/05/2019
18/05/2019
Goods as ordered and delivered on time.
5.00
Excellent

watch.co.uk replies: 20/05/2019
Dear Sir, Thank you for your positive feedback. We would like to see you back again. Best regards, Service Team Watch.co.uk

Date of publication
18/05/2019
Date of order
11/05/2019
18/05/2019
An genuine Tissot replacement strap that has rejuvenated my watch. Excellent service from Watch.
4.67
Excellent

watch.co.uk replies: 20/05/2019
Dear Sir, Thank you very much for the excellent feedback and of course we would love to help you again in the future. Kind regards, Service team Watch.co.u

Date of publication
17/05/2019
Date of order
12/05/2019
17/05/2019
Easy to use website. Everything exactly as described. Delivered on time. Excellent service. Thanks.
5.00
Excellent

watch.co.uk replies: 20/05/2019
Dear sir, Thank you very much for your kind and incredible feedback. That is much appreciated from you and we hope to see you back to us. Kind regards, Serviceteam Watch.co.uk

Date of publication
17/05/2019
Date of order
11/05/2019
17/05/2019
Product was as described. Delivery was prompt and communication has been excellent.
5.00
Excellent

watch.co.uk replies: 20/05/2019
Dear sir, madam, Thank you very much for your feedback, we really hope you enjoy your purchase. Kind regards, Service team Watch.co.uk

Date of publication
17/05/2019
Date of order
11/05/2019
17/05/2019
No problems thanks
5.00
Excellent

watch.co.uk replies: 20/05/2019
Dear sir, madam, We are glad to hear everything is in order and we hope you enjoy your purchase. Kind regards, Service team Watch.co.uk

watch.co.uk

watch.co.uk was certified by Trusted Shops on 21/02/2018.

Contact
Willebrordusstraat 16
3037TR Rotterdam
Netherlands
cs@watch.co.uk
watch.co.uk
Owner
Holland Watch Group B.V.
Willebrordusstraat 16
3037TR Rotterdam
Netherlands
Authorized representative
Dhr. M. Diephuis
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with watch.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.