Certificate for watch.co.uk

No. XF1B0792203491B8A504CA5FE1B9F1D61
 

Approved on
21/02/2018
Valid until
20/02/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for watch.co.uk



Excellent

4.76/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,218 Trusted Shops reviews collected in the last 12 months.
In total, watch.co.uk has already collected 2,113 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
10/11/2019
Date of order
03/11/2019
10/11/2019
Note re. delivery from Parcel Force was illegible.
3.33
Fair

watch.co.uk replies: 11/11/2019
Good morning: Thank you very much for your feedback. We really sorry for your comment about illegible issue. As far as I can see, the parcel was delivered in four working days, so on time and in the period advice online. We hoep in any case, that you come back to us for another order in the future. Have a nice day!

Date of publication
10/11/2019
Date of order
05/11/2019
10/11/2019
Excellent service.
5.00
Excellent

watch.co.uk replies: 11/11/2019
Thank you very much for your wonderful feedback. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
10/11/2019
Date of order
03/11/2019
10/11/2019
Perfect replacement for my Citizen watch. Couldn't find anywhere else.
5.00
Excellent

watch.co.uk replies: 11/11/2019
Good morning: Thank you very much for your increible feedback to our products and huge assortement. Please, enjoy your purchase. Best regards, Service Team Watch.co.uk !

Date of publication
09/11/2019
Date of order
31/10/2019
09/11/2019
Easy to order and delivered on time.
5.00
Excellent

watch.co.uk replies: 11/11/2019
Good morning: Thank you very much for your increible feedback to our products and quality delivery service on time. Please, enjoy your purchase. Best regards, Service Team Watch.co.uk !

Date of publication
09/11/2019
Date of order
03/11/2019
09/11/2019
My order arrived supper quickly. I’m very pleased. It was very reasonably priced
5.00
Excellent

watch.co.uk replies: 11/11/2019
Thank you very much for your wonderful feedback. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
08/11/2019
Date of order
02/11/2019
08/11/2019
Delivery arrived on time. Watch strap as described
5.00
Excellent

watch.co.uk replies: 11/11/2019
Good morning: Thank you very much for your increible feedback to our products and quality service. Please, enjoy your purchase. Best regards, Service Team Watch.co.uk !

Date of publication
08/11/2019
Date of order
01/11/2019
08/11/2019
Fantastic service and delivery. Will definitely use again.
5.00
Excellent

watch.co.uk replies: 11/11/2019
Good morning, thank you for your incredible feedback and remark on our fast delivery. We hope you enjoy your purchase. Kind regards, Service Team Watch.co.uk

Date of publication
08/11/2019
Date of order
03/11/2019
08/11/2019
excellent
5.00
Excellent

watch.co.uk replies: 11/11/2019
Good morning, thank you for your incredible feedback. We hope you enjoy your purchase. Kind regards, Service Team Watch.co.uk

Date of publication
08/11/2019
Date of order
02/11/2019
08/11/2019
Ordered product was not same as shown and looks fake. Also the product was scratched bad and easily visible wonder how come it was missed by packaging team. Seems like it was an attempt to push the product to customer.
2.67
Fair

watch.co.uk replies: 11/11/2019
Good morning: Thank you very much for your feedback. We really sorry for this mistake. As I can see, you have alkready downloaded the free return label. As soon as we receive the parcel back, we will check the item for you. Have a nice day!

Date of publication
08/11/2019
Date of order
01/11/2019
08/11/2019
Good service god delivery good merchandise thank you
5.00
Excellent

watch.co.uk replies: 11/11/2019
Thank you very much for your wonderful feedback. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
08/11/2019
Date of order
03/11/2019
08/11/2019
Just a watch strap this time, not a whole watch. However, finding the strap I needed was very easy. The strap arrived quickly, in perfect condition and was exactly as hoped for.
5.00
Excellent

watch.co.uk replies: 11/11/2019
Thank you very much for your wonderful feedback. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
08/11/2019
Date of order
31/10/2019
08/11/2019
Delivery advised as 7th Nov but arrived next day
4.67
Excellent

watch.co.uk replies: 11/11/2019
Good morning, thank you for your feedback and remark on our delivery, we sorry the one day delivery delay. We hope you enjoy your purchase. Kind regards, Service Team Watch.co.uk

Date of publication
08/11/2019
Date of order
03/11/2019
08/11/2019
Watch strap bought as Xmas prrsent
5.00
Excellent

Date of publication
08/11/2019
Date of order
03/11/2019
08/11/2019
Great
5.00
Excellent

watch.co.uk replies: 11/11/2019
Thank you very much for your wonderful feedback. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
08/11/2019
Date of order
03/11/2019
08/11/2019
I got exactly what I ordered within the time frame you stated
5.00
Excellent

watch.co.uk replies: 11/11/2019
Good morning, thank you for your incredible feedback and remark on our fast delivery. We hope you enjoy your purchase. Kind regards, Service Team Watch.co.uk

Date of publication
08/11/2019
Date of order
29/10/2019
08/11/2019
10/10 very good service delivery in time, thank you


08/11/19 r.djaiz
5.00
Excellent

Date of publication
08/11/2019
Date of order
03/11/2019
08/11/2019
Just as described, fast delivery and great service.
5.00
Excellent

watch.co.uk replies: 11/11/2019
Thank you very much for your wonderful feedback. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
08/11/2019
Date of order
05/11/2019
08/11/2019
I found the item (watch strap for my Jacob Jensen watch) easily on the website & the delivery was quick and correct. Would use them again
5.00
Excellent

Date of publication
08/11/2019
Date of order
01/11/2019
08/11/2019
What more can I say?
5.00
Excellent

watch.co.uk replies: 08/11/2019
Thank you very much for your wonderful feedback. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
08/11/2019
Date of order
06/11/2019
08/11/2019
All good and incredible fast delivery.
5.00
Excellent

watch.co.uk replies: 08/11/2019
Thank you very much for your feedback. We hope to see you back. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk !

Date of publication
07/11/2019
Date of order
02/11/2019
07/11/2019
Speedy service eady to order
5.00
Excellent

watch.co.uk replies: 08/11/2019
Good morning, thank you for your incredible feedback and remark on our incredible and fast delivery. We hope you enjoy your purchase. Kind regards, Service Team Watch.co.uk

Date of publication
07/11/2019
Date of order
05/11/2019
07/11/2019
Extra pleasant experience Placed an order (Tissot leather strap + tool for replacement) on October 5th in the afternoon. On October 7th in the morning in was delivered to my office in Ukraine Less than 48 hours. Wow...
5.00
Excellent

watch.co.uk replies: 08/11/2019
Dear sir, Thank you for the positive and incredible review. We hope you enjoy your purchase. Kind regards, Service team HWG!!

Date of publication
07/11/2019
Date of order
31/10/2019
07/11/2019
As described and on time, no problem
5.00
Excellent

watch.co.uk replies: 08/11/2019
Dear Sir, Thank you very much for your positive feedback to our services, quality products and on time delivery. We would like to see you back again. Best regards, Service Team Watch.co.uk

Date of publication
07/11/2019
Date of order
02/11/2019
07/11/2019
Easy to use site. Good price. Prompt delivery
5.00
Excellent

watch.co.uk replies: 08/11/2019
Dear Madame, Sir, Thank you very much for your positive feedback to our services and competitive prices. We would like to see you back again. Best regards, Service Team Watch.co.uk !!

Date of publication
07/11/2019
Date of order
28/10/2019
07/11/2019
Very kind and considerate communication with the team
5.00
Excellent

watch.co.uk replies: 08/11/2019
Thank you very much for your kind words and leaving such a wonderful review. Best regards, Service Team Watch.co.uk!!

Date of publication
07/11/2019
Date of order
03/11/2019
07/11/2019
Great quality service excellent
Would definitely recommend this company
5.00
Excellent

watch.co.uk replies: 08/11/2019
Good morning: Thank you very much for your feedback. Please, enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
07/11/2019
Date of order
31/10/2019
07/11/2019
Very good service
5.00
Excellent

watch.co.uk replies: 08/11/2019
Dear Madame, Thank you very much for the positive and wonderfull review. We hope you enjoy your purchase. Kind regards, Service team HWG

Date of publication
06/11/2019
Date of order
05/11/2019
06/11/2019
Great service, product and delivery. Very efficient and fast
5.00
Excellent

watch.co.uk replies: 07/11/2019
Thank you very much for your feedback and your remark in our wonderful fast delivery. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
06/11/2019
Date of order
31/10/2019
06/11/2019
Very pleased overall service
5.00
Excellent

watch.co.uk replies: 07/11/2019
Good morning: Thank you very much for your feedback and your remark on our quality products and fast delivery. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
06/11/2019
Date of order
30/10/2019
06/11/2019
Very happy with the service.
5.00
Excellent

watch.co.uk replies: 07/11/2019
Dear sir, Thank you for the positive review. We hope you enjoy your purchase. Kind regards, Service team HWG

Date of publication
06/11/2019
Date of order
30/10/2019
06/11/2019
good product, delivered promptly
5.00
Excellent

watch.co.uk replies: 07/11/2019
Thank you very much for your feedback and your remark regarding our great quality products and fast delivery period. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
06/11/2019
Date of order
01/11/2019
06/11/2019
superb
5.00
Excellent

watch.co.uk replies: 07/11/2019
Good morning: Thank you very much for your feedback. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
06/11/2019
Date of order
29/10/2019
06/11/2019
All good, watch strap arrived in good time and is now on my watch, like having a new watch
5.00
Excellent

watch.co.uk replies: 07/11/2019
Thank you very much for your feedback and your remark regarding our quality porducts and delivery period. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
06/11/2019
Date of order
29/10/2019
06/11/2019
Fantastic service
5.00
Excellent

watch.co.uk replies: 07/11/2019
Thank you very much for your feedback and your remark in our wonderful fast delivery. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
06/11/2019
Date of order
03/11/2019
06/11/2019
Fantastic service.
5.00
Excellent

watch.co.uk replies: 06/11/2019
Good morning, thank you for your kind feedback. We hope you enjoy your purchase. Kind regards, Service Team Watch.co.uk

Date of publication
05/11/2019
Date of order
29/10/2019
05/11/2019
Good quality watch straps good service
4.33
Good

watch.co.uk replies: 06/11/2019
Good morning: Thank you very much for your increible feedback to our products and quality service. Please, enjoy your purchase. Best regards, Service Team Watch.co.uk !

Date of publication
05/11/2019
Date of order
30/10/2019
05/11/2019
Easy to purchase, delivery when stated. Can’t fault them
5.00
Excellent

watch.co.uk replies: 06/11/2019
Thank you very much for your feedback and your remark in our wonderful fast delivery. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
05/11/2019
Date of order
29/10/2019
05/11/2019
Thank you for excellent service and product..
5.00
Excellent

watch.co.uk replies: 06/11/2019
Good morning: Thank you very much for your feedback to our products and services online. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
05/11/2019
Date of order
01/11/2019
05/11/2019
The site is very clearly structured and you can find easily the products. Very useful are the pictures matching the watches with the suitable straps. Delivery was made as promised. Original quality of the straps.
5.00
Excellent

watch.co.uk replies: 06/11/2019
Good morning: Thank you very much for your feedback to our products and clear instructions online for finding the right item for all our customers. Thanks and enjoy your purchase. Best regards, Service Team Watch.co.uk

Date of publication
05/11/2019
Date of order
30/10/2019
05/11/2019
good service prompt delevery
5.00
Excellent

watch.co.uk replies: 06/11/2019
Good morning: Thank you very much for your increible feedback. Please, enjoy your purchase. Best regards, Service Team Watch.co.uk !

watch.co.uk

watch.co.uk was certified by Trusted Shops on 21/02/2018.

Contact
Willebrordusstraat 16
3037TR Rotterdam
Netherlands
cs@watch.co.uk
watch.co.uk
Owner
Holland Watch Group B.V.
Willebrordusstraat 16
3037TR Rotterdam
Netherlands
Authorized representative
Dhr. M. Diephuis
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with watch.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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