lyko.com/nl

Beoordelingen:

Hoi! Bedankt voor je feedback. Onze levertijd duurt gemiddeld 4-5 werkdagen. Je krijgt een bezorgindicatie te zien per pakketservice vóór het afrekenen. Dit wordt vervolgens bevestigd in je bestelbevestiging. LYKO's warenhuis zit in Zweden (LYKO is Zweeds! 🤗) dus vandaar dat de levertijd wat langer duurt dan dat je gewend bent dan van bijvoorbeeld een Nederlandse webshop! Liefs, team Lyko!

Good morning & welcome to Lyko!🌞 First of all thanks a lot for your patience for the longer delivery time! But I hope that you have now a lot of joy with your products. We wish of course that everything goes smooth with the delivery but it really depends on a lot of different factors from the delivery company! But I am sure the next time it will be a lot quicker if you give us a chance. 😇 Have a lovely day! Best wishes, Lisa // Customer-Relations Lyko

Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt gehad, dat is natuurlijk niet onze bedoeling geweest. We lossen dit graag voor je op, zou je ons een mail willen sturen naar: klantenservice@lyko.com. ✨😇 Liefs, Customer Relations

Hello! 😊 First of all, thanks a lot that you took the time to give us feedback! I totally agree with you! This is very unfortunate that the package got a few days later delivered than indicated and then also got stored for you in a shop far away. We will definitely get in contact with our carrier about that. 👍 But I really hope that you now got at least a lot of joy with your products! I wish you a lovely sunday & tomorrow a good start into the new week. 🍀 Best wishes, Lisa // Customer-Relations Lyko

Hoi! Bedankt voor je feedback. Vervelend om te horen dat jouw eerste ervaring bij ons zo verlopen is. Ik zie dat je momenteel in contact bent met onze klantenservice. We lossen het graag voor je op! Liefs, team Lyko. 🌼✨

Hello! 😊 That is really unfortunate that the packaging was open. I assume that happened during transport. Please check if your product is fine and if you have any concerns or questions, feel free to contact our customer service! They will help you out immediately! 😇 I wish you a great friday! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt gehad, dat is natuurlijk niet onze bedoeling geweest. 😊 Liefs, Customer Relations Liefs, Nada/ Customer Relations

Hello! 😊 That is really unfortunate that the delivery took longer than expected. But as you already mentioned our packages get either delivered from Berlin or Sweden and therefore unpredictable delays can happen. 😇 If you are not happy with the quality of the products, or they got damaged during transport, please write ab Email to our customer service! They will help you!👌🏻 Best wishes, Lisa

Hello 😊 Unfortunately if a order is in the system we oftentimes can not cancel them anymore and they get picked very soon, as everyone wants to have their package as soon as possible and we try to be as quick as we can be. 😇 Depending on your choosen delivery option, there is the possibility that we can call back a package, but not all carriers have that option. But you can always refuse to accept a package and then it gets automatically sent back to us, or you can return the products for free! 👍 If you want to return your package, you just have to go to "my pages" and select the products you want to send back and afterwards you get a return label to your email sent. I wish you a great day and if you have anymore questions, our customer service is more than happy to help you with any matter! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Hello & Welcome to Lyko! 😊 Unfortunately sometimes it comes to delays with our carriers! So your package can arrive a few days later than expected, so sometimes we need to ask our customers for a bit of patience. 🙏 Which is easier said than done, because I totally understand that everyone wants their products as soon as possible. But please feels free to always reach out to our amazing customer service! They help with any matter and question! 😇 Then you just need to write a email to: klantenservice@lyko.com Have a great day! Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 First of all I would like to say that we are really sorry for the delay! 🙏 Trust me we would also hope that it would not have come to some delays with our delivery company! I have seen that you have been already in contact with our customer service, but please reach out to them again if you need further help! Thank you for your patience and I wish you a great sunday evening!⭐ Best wishes, Lisa // Customer-Relations Lyko

Good morning! 😊 I am sorry to hear that you had problems with your order! Unfortunately it happens that products get out of stock. But I am sure our customer service took care of that matter for you and found a solution you are happy with! But feel always free to reach out to them again - they are always happy to help! I wish you a great day and hopefully you will give us in future another chance! 😇 Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 I can 100% assure you that we only sell original products, which we get from official suppliers in Sweden. All that information is also found on our website! But if you dont want to keep your products for any reason, you have of course the right to return them if they have not been used! 👌The returns are even for free and you can get your return label, when you click on your order history and select the products you want to send back. The payment reminders you get automatically sent by the payment method you choose, that is a normal procedure when an invoice is due. If you want support with your return or anything else, you can also contact our customer service via chat or email, they are always happy to help! Have a great day. 🌞 Best wishes, Lisa // Customer-Relations Lyko

Hey! Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt gehad, dat is natuurlijk niet onze bedoeling geweest. We lossen dit graag voor je op, zou je ons een mail willen sturen naar: klantenservice@lyko.com. ✨😇 Liefs, team Lyko!

Bedankt voor je review! Wat fijn om te horen dat je zo tevreden bent met onze klantenservice! 😊 Liefs, Nada/ Customer Relations

Hey! Bedankt voor je feedback. Mocht je ooit vragen hebben over de voorraad van een product, of wil je weten of het uit het assortiment gaat of niet, kun je altijd contact opnemen met onze klantenservice! 💌 klantenservice@lyko.com 💌 Liefs, team Lyko! 💕

Hey! Bedankt voor je feedback. Wat vervelend om te horen dat je een verkeerde bestelling hebt ontvangen! Gelukkig is het inmiddels opgelost. Onze excuses voor het ongemak. Liefs, team Lyko!

Hello! 😊 Unfortunately there has been some delays with our shipping company. I understand that it is very inconvenient to wait for a package longer than expected, but our customer service can in those cases only ask for extra pantience!🙏 Have a great evening! Best wishes, Lisa // Customer-Relations Lyko

Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt met onze levering, dat is natuurlijk niet onze bedoeling. We lossen dit graag voor je op, zou je ons een mail willen sturen naar: klantenservice@lyko.com. ✨😇 Liefs, Lyko Customer Relations