lyko.com/nl

Beoordelingen:

Good evening! 😊 We are sorry that the delivery took longer then expectedl Unfortunately it has come to delays from our shipping company and therefor you received your package late. But I hope that you have now a lot of joy with your products! Thank you so much for your patience and hopefully you will give us another chance in the future! Have a great sunday evening!🍀 Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 First of all I can totally understand that you are a bit worried, but there has been some delays with our delivery partners and therefor the shipping takes longer then estimated! It sounded like you have been already in contact with our customer service and they will for sure find a solution for you, if your package will not arrive shortly! 👍 Have a good evening & thanks a lot for your patience! 😇 Best wishes, Lisa // Customer-Relations Lyko

Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt gehad, dat is natuurlijk niet onze bedoeling geweest. We lossen dit graag voor je op, zou je ons een mail willen sturen naar: klantenservice@lyko.com. ✨😇 Liefs, Nada/ Customer Relations

Bedankt voor je review! Wat vervelend om te horen dat je nog geen update hebt gehad van jouw bestelling. Ik heb jou zojuist een mail gestuurd met meer informatie hierover. We horen graag van je! 😊 Liefs, Nada/ Customer Relations

Good evening! 😊 I am sorry to hear that you were not pleased with our service, we do our very best to help our customers as best as possible and to always find a solution! 😇 Please feel free to reach out to our customer service again if you need help from us! Have a lovely evening! Best wishes, Lisa // Customer-Relations Lyko

Hello 🍀 Sometimes it can come to unpredictable delays by the carrier and it just takes a bit more patience and waiting time, wich is really unfortunate. If the package is handed over to the carrier and everything looks like it should be in the system, our customer service can only ask for more patience. So if you have not received your package within the next days, then please reach out to our lyko customer support again and they will find a solution for you. 😇 Have a lovely evening. Best wishes, Lisa // Customer-Relations Lyko

Good evening!😊 I am sure you will receive your package very soon! Sometimes it can come to unpredictable delays by the carrier and it just takes a bit more patience and waiting, wich is really unfortunate. So if you have not received your package within the next days, then please reach out to our lyko customer support again and they will take care of that matter and help you out. 👍 Have a lovely evening. Best wishes, Lisa // Customer-Relations Lyko

Hello! ⭐ I am sorry to hear that your delivery took that long! We really try to send them out from our warehouse as quickly as possible, but sometimes it can come to delays from the carries. But thank you a lot for your patience and I really hope that you have now a lot of joy with your products! Maybe you give us in future another chance!😇 Have a lovely evening! Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 First of all, thanks a lot that you took the time to give us feedback! I totally agree with you! This is very unfortunate that the package got a few days later delivered than indicated and then also got stored for you in a shop far away. We will definitely get in contact with our carrier about that. 👍 But I really hope that you now got at least a lot of joy with your products! I wish you a lovely sunday & tomorrow a good start into the new week. 🍀 Best wishes, Lisa // Customer-Relations Lyko

Hello & Welcome to Lyko! 😊 Unfortunately sometimes it comes to delays with our carriers! So your package can arrive a few days later than expected, so sometimes we need to ask our customers for a bit of patience. 🙏 Which is easier said than done, because I totally understand that everyone wants their products as soon as possible. But please feels free to always reach out to our amazing customer service! They help with any matter and question! 😇 Then you just need to write a email to: klantenservice@lyko.com Have a great day! Best wishes, Lisa // Customer-Relations Lyko

Hello 😊 Unfortunately if a order is in the system we oftentimes can not cancel them anymore and they get picked very soon, as everyone wants to have their package as soon as possible and we try to be as quick as we can be. 😇 Depending on your choosen delivery option, there is the possibility that we can call back a package, but not all carriers have that option. But you can always refuse to accept a package and then it gets automatically sent back to us, or you can return the products for free! 👍 If you want to return your package, you just have to go to "my pages" and select the products you want to send back and afterwards you get a return label to your email sent. I wish you a great day and if you have anymore questions, our customer service is more than happy to help you with any matter! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Hello 😊 Sometimes it can happen that the delivery takes longer than the estimated delivery. But that is no need to worry, it can be the case that it is just a bit delayed. If you need help or have questions, our customer service will take care of any matter and help you! 😇 It would be perfect if you send a email to klantenservice@lyko.com. Have a great day! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 First of all thank you for your feedback! We do our best to ship out the packages as soon as possible, but due to that our warehouse is in Sweden, the delivery takes a bit longer and unfortunately sometimes it happens that there are some delays with our carrier. So thanks a lot for your patience and I hope that you like the products you got from us! Have a great sunday!🍀 Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 We have experienced some delays this week and the delivery takes a bit longer than expected. I can totally understand that this is unfortunate and you have been waiting for your products! So I am very sorry about that!🙏 Your package was registered 2 days ago in the Netherlands, so I am sure you will receive your package soon! Have a great day! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Hello 😊 Our Warehouse is in Sweden and the packages get sent from there. The delivery is around 4-5 days, but there has been a holiday in Sweden this week, so there might be a small delay! But if you have not received it in the next days, then just contact our lyko customer service and we immediately help you track your package! 📧 Have a good day and I hope you will have a lot of joy with your products soon! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Good morning & Welcome to Lyko! 😊 Sometimes it can happen that the delivery is a bit delayed. If you still have not gotten your package, please reach out to our amazing customer-service. They will help you immediately track your package and help you with any matter. So please write a email to them if you need still help:klantenservice@lyko.com Have a great day! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Good morning! 🌞 In those cases it is best to ask our customer service for support. If you still have not received the package, please write an email to klantenservice@lyko.com . They will help you immediately and make sure you receive your package! 😇 Have a lovely day! Best wishes, Lisa // Customer-Relations Lyko

Good morning. 🌞 We do our best when it comes to delivering our pagackes as soon as possible, but sometimes it happens that for various reasons the delivery gets delayed! But I hope that you have now a lot of joy with your products! Thanks for your understanding & I wish you a lovely sunny day. 😊 Best wishes, Lisa // Customer-Relations Lyko