lyko.com/nl

Beoordelingen:

Hello! 😊 It takes sometimes a bit until there is an update in the track and trace site. Our packages get delivered from Sweden, so the shipping takes therefor a bit longer. So I would need to ask for a bit of patience and then I am sure you will receive your package shortly! 🙏 But please feel free to reach out to our customer service via email or chat! They can help you if you have any questions or concerns! 📧👍 Have a great evening! Best wishes, Lisa // Customer-Relations Lyko

Hello! I have seen that you have been already in contact with my college from our customer support! 📧 I am sure she found a solution for the problem! If you need any further assistance then please reach out to them again, we are also available via chat during the week! Have a great evening!😊 Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 First of all I would like to say that we are really sorry for the delay! 🙏 Trust me we would also hope that it would not have come to some delays with our delivery company! I have seen that you have been already in contact with our customer service, but please reach out to them again if you need further help! Thank you for your patience and I wish you a great sunday evening!⭐ Best wishes, Lisa // Customer-Relations Lyko

Hello! 🌞' I have seen that you have already been in contact with our customer service! 👌 That is really unfortunate that your package got automatically returned, but I am sure my collegue helped you out and found a good solution for you! Have a lovely sunday evening and if you need more assistance then please reach out to our customer service again! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Bedankt voor je review! Wat vervelend om te horen dat je nog geen update hebt gehad van jouw bestelling. Ik heb jou zojuist een mail gestuurd met meer informatie hierover. We horen graag van je! 😊 Liefs, Nada/ Customer Relations

Good evening! 😊 I am sorry to hear that you were not pleased with our service, we do our very best to help our customers as best as possible and to always find a solution! 😇 Please feel free to reach out to our customer service again if you need help from us! Have a lovely evening! Best wishes, Lisa // Customer-Relations Lyko

Hello 🍀 Sometimes it can come to unpredictable delays by the carrier and it just takes a bit more patience and waiting time, wich is really unfortunate. If the package is handed over to the carrier and everything looks like it should be in the system, our customer service can only ask for more patience. So if you have not received your package within the next days, then please reach out to our lyko customer support again and they will find a solution for you. 😇 Have a lovely evening. Best wishes, Lisa // Customer-Relations Lyko

Good evening!😊 I am sure you will receive your package very soon! Sometimes it can come to unpredictable delays by the carrier and it just takes a bit more patience and waiting, wich is really unfortunate. So if you have not received your package within the next days, then please reach out to our lyko customer support again and they will take care of that matter and help you out. 👍 Have a lovely evening. Best wishes, Lisa // Customer-Relations Lyko

Hello 😊 Unfortunately if a order is in the system we oftentimes can not cancel them anymore and they get picked very soon, as everyone wants to have their package as soon as possible and we try to be as quick as we can be. 😇 Depending on your choosen delivery option, there is the possibility that we can call back a package, but not all carriers have that option. But you can always refuse to accept a package and then it gets automatically sent back to us, or you can return the products for free! 👍 If you want to return your package, you just have to go to "my pages" and select the products you want to send back and afterwards you get a return label to your email sent. I wish you a great day and if you have anymore questions, our customer service is more than happy to help you with any matter! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Hello 😊 Sometimes it can happen that the delivery takes longer than the estimated delivery. But that is no need to worry, it can be the case that it is just a bit delayed. If you need help or have questions, our customer service will take care of any matter and help you! 😇 It would be perfect if you send a email to klantenservice@lyko.com. Have a great day! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 First of all thank you for your feedback! We do our best to ship out the packages as soon as possible, but due to that our warehouse is in Sweden, the delivery takes a bit longer and unfortunately sometimes it happens that there are some delays with our carrier. So thanks a lot for your patience and I hope that you like the products you got from us! Have a great sunday!🍀 Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 We have experienced some delays this week and the delivery takes a bit longer than expected. I can totally understand that this is unfortunate and you have been waiting for your products! So I am very sorry about that!🙏 Your package was registered 2 days ago in the Netherlands, so I am sure you will receive your package soon! Have a great day! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Hello 😊 Our Warehouse is in Sweden and the packages get sent from there. The delivery is around 4-5 days, but there has been a holiday in Sweden this week, so there might be a small delay! But if you have not received it in the next days, then just contact our lyko customer service and we immediately help you track your package! 📧 Have a good day and I hope you will have a lot of joy with your products soon! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Good morning & Welcome to Lyko! 😊 Sometimes it can happen that the delivery is a bit delayed. If you still have not gotten your package, please reach out to our amazing customer-service. They will help you immediately track your package and help you with any matter. So please write a email to them if you need still help:klantenservice@lyko.com Have a great day! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Good morning! 🌞 In those cases it is best to ask our customer service for support. If you still have not received the package, please write an email to klantenservice@lyko.com . They will help you immediately and make sure you receive your package! 😇 Have a lovely day! Best wishes, Lisa // Customer-Relations Lyko

Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt gehad, dat is natuurlijk niet onze bedoeling geweest. Ik zie dat je bestelling morgen wordt geleverd, alvast heel veel plezier ermee!✨😇 Liefs, Nada/ Customer Relations

Bedankt voor je review! Wat vervelend om te horen dat je nog geen update hebt gehad van jouw bestelling. Ik heb jou zojuist een mail gestuurd met meer informatie hierover. We horen graag van je! 😊 Liefs, Nada/ Customer Relations

Hey! Bedankt voor uw feedback. Onze excuses voor de vertraging van uw bestelling. Ik kan zien dat deze kort na uw review is bezorgd. We wensen u veel plezier met uw nieuwe beauty aankoop! Liefs, team LYKO 🌷✨