lyko.com/nl

Beoordelingen:

Good evening! 😊 Dont worry, it happens quickly that you press the wrong button. (I have been there myself 😉) I dont think you are able to change it, but the most important is that you were happy with your order from us! 🥰 Hopefully we will see you back soon and I wish you a great weekend! Best wishes, Lisa // Customer-Relations Lyko

Hello 😊 First of all I hope you had lovely easter! That is really unfortunate that the delivery took longer than estimated, that is of course also not what we hope for. But before holidays the delivery companies have always a lot to do and it can came to delays. Regarding your wish to return products, you can do that for free at Lyko! 👍 We have a detailed guide on how to do it in our Frequently Asked Questions section. If you click in your order history and then further into the specific order, you can click on "Return" and select the articles you want to send backand then you get automatically a Label sent to your email. If you have any problems please contact our dutch customer service, they will gladly generate and send one to you if you prefer that option. 📧(klantenservice@lyko.com) I hope you give us another chance in the future and I wish you a great evening! ✨ Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 If you have not received your order by now, then I assume that it either got lost, or that it got automatically returned somehow. But dont worry our customer service will take care of that for you and track it down or resend it without aditional costs of course! 👌 Please reach out per email to klantenservice@lyko.com and they will help you out immediately! 😇 Have a great weekend! Best wishes, Lisa // Customer-Relations Lyko

Good morning! 😊 I am sorry it came to complications with your delivery! If you want us to send out the package again for you, no added costs of course, then please contact our customer service at klantenservice@lyko.com and they take care of it immediately! I wish you happy easter and hopefully you give us another chance in future. 🐣 Best wishes, Lisa // Customer-Relations Lyko

Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt gehad, dat is natuurlijk niet onze bedoeling geweest. We lossen dit graag voor je op! Zou je ons een mail willen sturen naar: klantenservice@lyko.com? ✨😇

Heey! 🌞 In cases like this is is really best to go directly to our lyko customer service and write to them. You can either reach them via email at klantenservice@lyko.com or send them a message via the chat! Dont be worried our amazing support team will take care of your matter then and find a solution you are happy with!😇 Have a great friday! Best wishes, Lisa // Customer-Relations Lyko

Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt gehad, dat is natuurlijk niet onze bedoeling geweest. We lossen dit graag voor je op! Zou je ons een mail willen sturen naar: klantenservice@lyko.com? ✨😇

Hello! ☺️ Don't worry we will figure out where your package is! Our customer service will write to you an email and get in touch with you!✉️ Have a good day!🍀 Best wishes, Lisa // Customer-Relations Lyko

Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt gehad, dat is natuurlijk niet onze bedoeling geweest. We lossen dit graag voor je op! Indien je het pakketje nog niet hebt ontvangen, zou je ons een mail willen sturen naar: klantenservice@lyko.com? ✨😇 Liefs / Customer Relations

Hallo! Bedankt voor je feedback. Wat vervelend om te horen dat er geen Nederlandse beschrijving op jouw product staat! Mocht je hulp nodig hebben met het gebruiken van je product, stuur ons gerust een mailtje naar klantenservice@lyko.com. 💌 Liefs, Mara / Customer Relations

Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt gehad, dat is natuurlijk niet onze bedoeling geweest. We lossen dit graag voor je op, zou je ons een mail willen sturen naar: klantenservice@lyko.com. ✨😇 Liefs, Customer Relations

Hoi! Bedankt voor je feedback. Vervelend om te horen dat jouw eerste ervaring bij ons zo verlopen is. Ik zie dat je momenteel in contact bent met onze klantenservice. We lossen het graag voor je op! Liefs, team Lyko. 🌼✨

Bedankt voor je review en feedback. Onze klanten zijn belangrijk voor ons en we zijn voortdurend bezig om ons serviceniveau te ontwikkelen en te verhogen!🥰 Liefs, Nada/ Customer Relations

Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt gehad, dat is natuurlijk niet onze bedoeling geweest. 😊 Liefs, Customer Relations Liefs, Nada/ Customer Relations

Hello 😊 Unfortunately if a order is in the system we oftentimes can not cancel them anymore and they get picked very soon, as everyone wants to have their package as soon as possible and we try to be as quick as we can be. 😇 Depending on your choosen delivery option, there is the possibility that we can call back a package, but not all carriers have that option. But you can always refuse to accept a package and then it gets automatically sent back to us, or you can return the products for free! 👍 If you want to return your package, you just have to go to "my pages" and select the products you want to send back and afterwards you get a return label to your email sent. I wish you a great day and if you have anymore questions, our customer service is more than happy to help you with any matter! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Hello & Welcome to Lyko! 😊 Unfortunately sometimes it comes to delays with our carriers! So your package can arrive a few days later than expected, so sometimes we need to ask our customers for a bit of patience. 🙏 Which is easier said than done, because I totally understand that everyone wants their products as soon as possible. But please feels free to always reach out to our amazing customer service! They help with any matter and question! 😇 Then you just need to write a email to: klantenservice@lyko.com Have a great day! Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 First of all I would like to say that we are really sorry for the delay! 🙏 Trust me we would also hope that it would not have come to some delays with our delivery company! I have seen that you have been already in contact with our customer service, but please reach out to them again if you need further help! Thank you for your patience and I wish you a great sunday evening!⭐ Best wishes, Lisa // Customer-Relations Lyko