lyko.com/nl

Beoordelingen:

Hello! 😊 That is really unfortunate that the packaging was open. I assume that happened during transport. Please check if your product is fine and if you have any concerns or questions, feel free to contact our customer service! They will help you out immediately! 😇 I wish you a great friday! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt gehad, dat is natuurlijk niet onze bedoeling geweest. 😊 Liefs, Customer Relations Liefs, Nada/ Customer Relations

Hello! 😊 That is really unfortunate that the delivery took longer than expected. But as you already mentioned our packages get either delivered from Berlin or Sweden and therefore unpredictable delays can happen. 😇 If you are not happy with the quality of the products, or they got damaged during transport, please write ab Email to our customer service! They will help you!👌🏻 Best wishes, Lisa

Hello 😊 Unfortunately if a order is in the system we oftentimes can not cancel them anymore and they get picked very soon, as everyone wants to have their package as soon as possible and we try to be as quick as we can be. 😇 Depending on your choosen delivery option, there is the possibility that we can call back a package, but not all carriers have that option. But you can always refuse to accept a package and then it gets automatically sent back to us, or you can return the products for free! 👍 If you want to return your package, you just have to go to "my pages" and select the products you want to send back and afterwards you get a return label to your email sent. I wish you a great day and if you have anymore questions, our customer service is more than happy to help you with any matter! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 First of all I would like to say that we are really sorry for the delay! 🙏 Trust me we would also hope that it would not have come to some delays with our delivery company! I have seen that you have been already in contact with our customer service, but please reach out to them again if you need further help! Thank you for your patience and I wish you a great sunday evening!⭐ Best wishes, Lisa // Customer-Relations Lyko

Good morning! 😊 I am sorry to hear that you had problems with your order! Unfortunately it happens that products get out of stock. But I am sure our customer service took care of that matter for you and found a solution you are happy with! But feel always free to reach out to them again - they are always happy to help! I wish you a great day and hopefully you will give us in future another chance! 😇 Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 I can 100% assure you that we only sell original products, which we get from official suppliers in Sweden. All that information is also found on our website! But if you dont want to keep your products for any reason, you have of course the right to return them if they have not been used! 👌The returns are even for free and you can get your return label, when you click on your order history and select the products you want to send back. The payment reminders you get automatically sent by the payment method you choose, that is a normal procedure when an invoice is due. If you want support with your return or anything else, you can also contact our customer service via chat or email, they are always happy to help! Have a great day. 🌞 Best wishes, Lisa // Customer-Relations Lyko

Bedankt voor je review! Wat fijn om te horen dat je zo tevreden bent met onze klantenservice! 😊 Liefs, Nada/ Customer Relations

Hey! Bedankt voor je feedback. Mocht je ooit vragen hebben over de voorraad van een product, of wil je weten of het uit het assortiment gaat of niet, kun je altijd contact opnemen met onze klantenservice! 💌 klantenservice@lyko.com 💌 Liefs, team Lyko! 💕

Hey! Bedankt voor je feedback. Wat vervelend om te horen dat je een verkeerde bestelling hebt ontvangen! Gelukkig is het inmiddels opgelost. Onze excuses voor het ongemak. Liefs, team Lyko!

Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt met onze levering, dat is natuurlijk niet onze bedoeling. We lossen dit graag voor je op, zou je ons een mail willen sturen naar: klantenservice@lyko.com. ✨😇 Liefs, Lyko Customer Relations

Hey! Vervelend om te horen dat je je bestelling nog niet hebt mogen ontvangen. Ik zie dat je inmiddels prettig contact hebt gehad met onze klantenservice, en dat er een oplossing in werking is gezet! 💘 Liefs, team Lyko 🎃🍂

Hoi! Jammer om te horen dat het verzendproces onduidelijk is. Mocht je hulp nodig hebben met het traceren van je bestelling, stuur ons dan gerust een mailtje via klantenservice@lyko.com. ✨💌 Liefs, Mara / Customer Relations

Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt gehad, dat is natuurlijk niet onze bedoeling geweest. Wij zullen dit zo snel mogelijk voor je oplossen en contact met je opnemen via de mail. 😇 Liefs, Customer Relations

Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt gehad, dat is natuurlijk niet onze bedoeling geweest. We lossen dit graag voor je op, zou je ons een mail willen sturen naar: klantenservice@lyko.com. ✨😇 Liefs, Nada/ Customer Relations

Good evening!😊 I am sure you will receive your package very soon! Sometimes it can come to unpredictable delays by the carrier and it just takes a bit more patience and waiting, wich is really unfortunate. So if you have not received your package within the next days, then please reach out to our lyko customer support again and they will take care of that matter and help you out. 👍 Have a lovely evening. Best wishes, Lisa // Customer-Relations Lyko

Bedankt voor je beoordeling. Wat jammer om te horen dat je geen fijne ervaring hebt gehad, dat is natuurlijk niet onze bedoeling geweest. We lossen dit graag voor je op, zou je ons een mail willen sturen naar: klantenservice@lyko.com. ✨😇 Liefs, Nada/ Customer Relations

Hoi! Jammer om te horen dat het verzendproces onduidelijk is. Mocht je hulp nodig hebben met het traceren van je bestelling, stuur ons dan gerust een mailtje via klantenservice@lyko.com. ✨💌 Liefs, Mara / Customer Relations

Hello! ⭐ I am sorry to hear that your delivery took that long! We really try to send them out from our warehouse as quickly as possible, but sometimes it can come to delays from the carries. But thank you a lot for your patience and I really hope that you have now a lot of joy with your products! Maybe you give us in future another chance!😇 Have a lovely evening! Best wishes, Lisa // Customer-Relations Lyko