lyko.com/nl

Beoordelingen:

Hello 😊 Oh that is so unfortunate that the eyeshadow got damaged during the transport! But dont worry, we find a good solution for you! Please reach out to our amazing lyko customer-serice at klantenservice@lyko.com! They will help you with that matter immediately! Hope you had a lovely kings day! ✨ Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 First of all thanks for the feedback! Due to that our warehouses are in Germany and Sweden, the delivery takes a bit longer. But we try our best to ship as quickly as possible of course. But I hope your patience paid off and that you have now a lot of joy with your products from us. I wish you a great weekend and hopefully until soon. 🌟 Best wishes, Lisa // Customer-Relations Lyko

Bedankt voor je feedback! Dat waarderen we enorm. Fijn om te horen dat je tevreden bent met ons. Uiteraard hopen we het een volgende keer sneller te doen! Hopelijk tot gauw! 🤩 Liefs, Mara / Customer Relations 🌼

Hello! 😊 Oh that is really inconvienient that you had to pick it up from a DHL shop! We always wish for a smooth delivery for our customers, so I am very sorry it was not the case here. But I hope that you really like your products from us and that you have a lot of joy with them! Hopefully you will give us another chance and then I am sure everything will go smooth! 😇 Best wishes, Lisa // Customer-Relations Lyko

Hoi! Bedankt voor je feedback. Onze levertijd duurt gemiddeld 4-5 werkdagen. Je krijgt een bezorgindicatie te zien per pakketservice vóór het afrekenen. Dit wordt vervolgens bevestigd in je bestelbevestiging. LYKO's warenhuis zit in Zweden (LYKO is Zweeds! 🤗) dus vandaar dat de levertijd wat langer duurt dan dat je gewend bent dan van bijvoorbeeld een Nederlandse webshop! Liefs, team Lyko!

Good morning & welcome to Lyko!🌞 First of all thanks a lot for your patience for the longer delivery time! But I hope that you have now a lot of joy with your products. We wish of course that everything goes smooth with the delivery but it really depends on a lot of different factors from the delivery company! But I am sure the next time it will be a lot quicker if you give us a chance. 😇 Have a lovely day! Best wishes, Lisa // Customer-Relations Lyko

Good morning! 🍀 That is really unfortunate that the delivery took longer than expected, that can be really up to a lot of factors! But I hope that you have now a lot of joy with your products and hopefully the next time we will be a lot quicker! Have a great week! 😊✨ Best wishes, Lisa // Customer-Relations Lyko

Hoi! Jammer om te horen dat het verzendproces onduidelijk is. Mocht je hulp nodig hebben met het traceren van je bestelling, stuur ons dan gerust een mailtje via klantenservice@lyko.com. ✨💌 Liefs, Mara / Customer Relations

Hoi! ✨ Bedankt voor je feedback. Wat jammer om te horen dat je pakketje vertraagd was. Onze excuses hiervoor! Hopelijk geniet je alsnog even veel van je bestelling! Liefs, Lyko NL! 🌟

Hello 😊 Right now the delivery companies have literally both hands full and the delivery can take a bit longer than expected. Thanks for the understanding. I hope you like your products from us and I wish you a lovely weekend. 🍀 Best wishes, Lisa // Customer-Relations Lyko

Hey Fabienne! Bedankt voor je beoordeling! Ik zie dat je in de tussentijd fijn contact hebt gehad met onze klantenservice, en dat het inmiddels is opgelost. Fijne dag! Liefs, team Lyko! 💘

Bedankt voor je review! Wat fijn om te horen dat je zo tevreden bent met onze klantenservice! 😊 Liefs, Nada/ Customer Relations

Bedankt voor je review! Ik kan me voorstellen dat de levertijd iets langer duurt dan dat je gewend bent (onze pakketjes komen uit Zweden). 😇✨ Liefs, Nada/ Customer Relations

Hey! Bedankt voor je feedback. Mocht je ooit vragen hebben over de voorraad van een product, of wil je weten of het uit het assortiment gaat of niet, kun je altijd contact opnemen met onze klantenservice! 💌 klantenservice@lyko.com 💌 Liefs, team Lyko! 💕

Hello! 😊 That is really unfortunate to hear that your delivery took longer than expected. We only communicate a estimated delivery and do not promise a specific date, as our packages get delivered from Sweden and it is quite a journey. 😅 Therefor it can sometines happen that it takes a bit longer than predicted. But thanks a lot for your patience and I hope that even if your products got to you later than expected, that you have a lot of joy with them now! Have a good weekend! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 That is really unfortunate that the packaging was open. I assume that happened during transport. Please check if your product is fine and if you have any concerns or questions, feel free to contact our customer service! They will help you out immediately! 😇 I wish you a great friday! 🍀 Best wishes, Lisa // Customer-Relations Lyko

Hello! 😊 That is really unfortunate that the delivery took longer than expected. But as you already mentioned our packages get either delivered from Berlin or Sweden and therefore unpredictable delays can happen. 😇 If you are not happy with the quality of the products, or they got damaged during transport, please write ab Email to our customer service! They will help you!👌🏻 Best wishes, Lisa

Hello and first of all Welcome to Lyko!✨ Oh that is unfortunate to hear that the delivery took longer than expected and it was unclear! Thanks for your feedback, we will definitely look into this! 👍 I hope you will give us another chance in the future and I hope you like your products! Have a lovely sunday evening! ⭐ Best wishes, Lisa // Customer-Relations Lyko

Good morning! 🌞 That is really unfortunate that you had to wait longer to receive your package! I can totally understand that you want your products as quickly as possible, but as most of our packages get delivered from Sweden, it sometimes can take a bit longer! 😇 But I hope you have now a lot of joy with your products and the next time we will be a lot quicker with the delivery! Have a great weekend! 🌸 Best wishes, Lisa // Customer-Relations Lyko