modelwereld.eu

Beoordelingen:

Een bijzonder uitgebreid assortiment op allerlei gebied en de mogelijkheid tot afhalen op locatie vind ik geweldig. Jammer dat de meeste modellen die ik de prijs waard vind uitverkocht zijn en dat wat overblijft schreeuwend duur is. Ook de mogelijkheid om een stuk -of zoekgeraakt onderdeel te kunnen nabestellen heeft bij mij nog nooit succes gehad.

I have basically had the same experience as the other 1-star reviews. I have never received my order and I have experienced very little interest from ModelWerelds side to answer any mails. After not receiving any information two weeks after my purchase I asked about status of the order several times over a period of about a month but got absolutely no response. Only after writing that I would give them a 1-star review did I get a response stating that my order had been sent but that I had not been home to receive it, so it had been returned to Modelwereld. This was supposed to be backed up by tracking info (why did I not receive that in the first place?). However, from the tracking info I could see that the order had been sent to a completely wrong address. I told ModelWereld this and asked them to re-send my order since the mistake was theirs. Again, they have just ignored my mails and I am quite sure that they will continue to ignore me whatever I try.